TERMS AND CONDITIONS
Effective Date: [07/11/2024]
Welcome to Jador! These Terms and Conditions govern your access to and use of our website, located at [https://www.jador.co.in] (the "Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.
1. General Information
By using this Site, you confirm that you are at least 18 years old, or if under 18, using this Site with the permission and supervision of a parent or guardian.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted will constitute your agreement to those changes.
2. Account Registration
To make a purchase, you may be required to create an account. All information provided must be accurate, complete, and current. You are responsible for maintaining the confidentiality of your account information and password.
3. Products and Services
Jador specializes in offering a curated selection of premium bags and accessories from top brands at competitive prices.
We strive to provide accurate information on each product, but slight variations in color, design, and dimensions may occur due to manufacturing standards or screen displays.
Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.
4. Pricing
All prices listed on our Site are in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
Prices may be subject to change without notice. Jador reserves the right to adjust prices, including during promotional events or due to errors or omissions.
The final cost at checkout will reflect any applicable discounts or loyalty program points applied.
5. Payment
We accept various payment methods, including debit card, credit card, wallets, UPI, NetBanking, EMI etc.
For added security, payment transactions are processed by reputable thirdparty payment gateways.
For orders eligible for EMI, please refer to the terms of the respective payment gateway, as EMI eligibility and terms may vary.
Orders are processed only upon successful payment confirmation.
6. Shipping and Delivery
Express Delivery: Products listed under Express Delivery are guaranteed to be delivered within 7 days, as they are prestocked and ready for dispatch.
Shipping costs, estimated delivery times, and applicable tracking information will be provided at checkout and in your order confirmation email.
Delivery timelines may vary based on location, shipping method, and other factors beyond our control (such as customs delays for international orders).
We are not responsible for delays due to unforeseen circumstances but will work with you to ensure timely delivery.
7. Returns and Exchanges
Eligibility: Returns and exchanges are accepted within 4 days of delivery if items are unused, in original packaging, and with all tags intact.
Process: To initiate a return, contact our customer service team at support@jador.co.in. Once approved, you will receive instructions for returning your item.
Refunds: Approved returns will be processed within 7 business days after receiving the item. Refunds are issued to the original payment method, minus any shipping costs if applicable.
Exclusions: Custom orders, discounted items, and certain final sale items may not be eligible for returns.
8. Loyalty Program
Jador’s loyalty program offers customers the opportunity to earn points on purchases and redeem them for discounts. Program details and rewards are outlined on our Loyalty Program page.
Loyalty points have no cash value, are nontransferable, and expire as specified in the program terms.
Jador reserves the right to modify or terminate the loyalty program at any time without prior notice.
9. Intellectual Property
All content, logos, images, designs, and materials on the Site are owned by or licensed to Jador and are protected by copyright, trademark, and intellectual property laws.
You are granted a limited license to access and use the Site solely for personal, noncommercial purposes. Unauthorized use of our intellectual property is prohibited.
10. User Conduct
You agree not to engage in activities that may harm or disrupt the Site, infringe on the rights of others, or violate any applicable laws.
Any abusive, fraudulent, or disruptive activity may result in immediate suspension or termination of your account and access to our services.
11. Privacy Policy
Jador is committed to protecting your privacy. Please refer to our [Privacy Policy](www.jador.co.in/privacy-policy) for detailed information on how we collect, use, and safeguard your personal information.
12. Disclaimers
Warranty Disclaimer: Products are sold “as is” and “as available,” without any guarantees or warranties, unless specified by the manufacturer.
Liability Disclaimer: Jador is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Site or products purchased.
13. Limitation of Liability
Jador’s total liability for any claim arising from or related to these Terms and Conditions or your use of the Site shall not exceed the amount paid for the product in question.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. You agree to submit to the jurisdiction of the courts in India for any disputes arising out of these terms.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@jador.co.in or through our Contact Us page.
By using our Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for shopping with Jador!